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Western Digital My Book Studio Edition External Hard Drive - 1TB - 7200rpm - Serial ATA/300, FireWire, USB 2.0, Mac (WDH1Q10000N) | 
| Brand: Western Digital Category: CE
List Price: $399.99 Buy New: $219.99 You Save: $180.00 (45%)
Rating: 46 reviews
Media: Electronics Autographed: No Memorabilia: No Hard Drive Size: 1000 Shipping Weight (lbs): 6 Dimensions (in): 5.4 x 2.1 x 6.5 nv:Capacity (GB): 1000 Interface: USB 2.0/eSATA/FireWire Spindle Speed (RPM): 7200 Buffer Memory: 8MB Data Transfer Rate on USB 2.0: Up to 480 Mb/sec Data Transfer Rate on FireWire: Up to 800 Mb/sec Data Transfer Rate on Serial ATA: Up to 3000 Mb/sec Temperature, Operating (C): 5 to 35 Temperature, Nonoperating (C): -20 to 65 Type: Retail Warranty: 5 years warranty
MPN: WDH1Q10000N Model: WDH1Q10000N UPC: 718037122762 EAN: 0718037122762 ASIN: B000VZCEU8
Shipping: Eligible for Super Saver Shipping Availability: Usually ships in 24 hours
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| Features:
| • | Manufacturer Part Number: WDH1Q10000N | | • | 1TB MyBook Studio Edition |
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| Editorial Reviews:
Product Description E-SATA - USB 2.0 - Firewire 400 and 800 Interface / Mac Formatted Only
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| Customer Reviews: Read 41 more reviews...
Almost perfect September 7, 2008 J. Ferch (Chicago, IL USA) This drive has worked great with my MacBook Pro. Other users have complained about failing drives, but WD gives a 5-year warranty on this unit, so I don't see how you can go wrong. Five years is amazing for a hard drive. In my experience as computer technician, I've seen very few WD hard drive failures. They seem to be very reliable units. Most of my customers' HDD failures have been related to Maxtor drives.
I've been using this drive with Leopard for six months and have had no problems.
I have only two complaints about this drive: 1. It takes a long time to mount after I connect it via FireWire 800. Sometimes up to ten seconds before the icons show up on the desktop.
2. The FireWire 800 connection is very sensitive. A slight bump to the computer, the cable, or sometimes even the desk will often cause the drive to disconnect.
Leopard Users HOLD OFF!! August 30, 2008 Andrew Waite (California) 2 out of 2 found this review helpful
Yes, I read the other reviews (and you should too) warning about the issues with leopard. I proceeded anyway since there were also claims that the firmware update fixed the issues. I've had other western digital drives in the past and they performed well and I had no complaints so I took the chance.
The day I got my drive, I opened the box and it had a notice about the issue ("Attention Leopard (10.5) users"). I then followed the instructions to find the support solution referenced on the notice but I could not find it. After getting a response from western digital support the indicated that the solution had been deleted and the firmware download removed from their website. So the short recommendation is:
LEOPARD USERS: DO NOT BUY THIS UNTIL THE YOU SEE THE FIRMWARE UPDATE AVAILABLE FOR DOWNLOAD.
Hopefully by then new drives will just have the right firmware at that point but at least you'd be able to update it in the event it's not.
And in case you were thinking of just using it anyway, take heed for the other reviews with warnings and finally WDC support did recommend backing up the data before doing the firmware upgrade (when it becomes available). Not a particularly useful solution if this was meant to be your backup drive.
How any company can deliver a product intended for use by Mac users that has significant problems with the current version (10.5, Leopard) is mind boggling.
Do NOT use on OS X August 25, 2008 Simon Templar (New York, USA) 2 out of 2 found this review helpful
This was a great product until most of my applications started to hung. I thought it was because of OSX , so I reinstalled everything. Same crap. I just unplugged everything from my computer, and everything worked great. Little by little, I plugged back all external HD I had, until it was the MyBook turn. Application hunging came back ! From my researches (thanks to the guys at #macosx@undernet.org channels), it looks like it is the enclosure of the HD. If you are going to use an external hard drive, you want to be sure that the enclosure will use OXFORD chips. Not like this one. GREAT HD, but not for OS X !
It works if it's not defective August 19, 2008 Paul Nevai (Columbus, OH United States) 1 out of 1 found this review helpful
This is my third WD My Book Studio Edition. The first two were defective with the familiar freezing problem that WD's technical support pretended not to be familiar with (have they ever heard of Google?). After two bad drives I wanted to have my money back but WD talked me into getting a third one. So far the third works well. I gave the 5 stars to my third drive. My first two drives deserve 0 stars each.
THE GOOD. Beautiful, well made, quiet, not too hot, multiple interfaces, great warranty, excellent and smooth exchange policy.
THE BAD. Too many defective drives.
THE UGLY. Technical support pretends that problems don't exist and I was just unlucky. Yeah right.
NOTE. This is a 5200 RPM drive and not 7200 RPM (at least mine).
A class action suit waiting to happen! August 18, 2008 J. Moore (Nashville) 1 out of 1 found this review helpful
The My Book series is a class action lawsuit waiting to happen and I would be happy to join it. The design is so inferior that the drives get too hot and burn up - on both Mac and Windows. If it's under warranty, they send you a used, beat up replacement that someone else returned ... and the warranty does NOT start all over again. It applies only to your original piece of junk. Customer "service" is based in India and the techies can't speak English. I bought 3 of these and am considering legal action after the replacement also went belly up - very hot to the touch. It was my backup drive and now the backup is gone. I used to sing the praises of WD, but never again. They care nothing about the customer - only about how money they can screw you out of. If you have a My Book that has NOT fried yet, remove it from that horrible case so ti can stay cool. The warranty for it is worthless anyway. YouTube has a decent video on how to open the case and remove it. Search "remove My Book".
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